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Return to shopPrivacy Policy
Privacy Policy
Introduction
This Privacy Policy describes how CHARMADON GLOBAL LTD (“we,” “our,” or “us”) collects, uses, stores, protects, and discloses personal information when customers access or use www.charmadonglobal.net.
We are committed to protecting customer privacy, maintaining secure online systems, and handling personal information responsibly in accordance with applicable data protection and e-commerce regulations.
By accessing or using our website, customers agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following categories of information when customers interact with our website or services:
Personal Information
Including but not limited to:
Full name
Billing address
Shipping address
Email address
Phone number
Payment-related information
Order history
Customer service communications
Technical & Usage Information
Automatically collected information may include:
IP address
Browser type and version
Device information
Operating system
Website activity and browsing behavior
Referral sources
Cookies and tracking technologies
This information helps us improve website functionality, security, and customer experience.
How We Use Customer Information
CHARMADON GLOBAL LTD may use collected information for legitimate business purposes, including:
Order Processing & Fulfillment
Processing transactions
Confirming orders
Shipping products
Providing tracking updates
Managing returns and refunds
Customer Support
Responding to inquiries
Providing assistance
Handling complaints or disputes
Improving customer service quality
Website Operations & Security
Maintaining website functionality
Detecting fraud or unauthorized activity
Preventing security risks
Monitoring website performance
Marketing & Communications
Where permitted by applicable law, we may use customer information to:
Send order confirmations and service updates
Provide promotional offers or newsletters
Notify customers about new products or services
Customers may opt out of marketing communications at any time.
Payment Information
Payment transactions are processed through secure third-party payment providers.
CHARMADON GLOBAL LTD does not intentionally store full sensitive payment details such as complete credit card numbers on our servers.
All payment processing is handled using secure encrypted technologies designed to protect financial information.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website functionality
Remember customer preferences
Analyze website traffic
Enhance shopping experience
Support security and fraud prevention
Customers can manage cookie preferences through their browser settings.
For more information, please review our Cookies Policy.
Information Sharing & Disclosure
We do not sell customer personal information to third parties.
However, we may share information with trusted service providers when necessary to operate our business, including:
Payment processors
Shipping and logistics providers
Website hosting providers
Analytics services
Fraud prevention and security services
Customer support systems
These third parties are expected to protect customer information and use it only for authorized business purposes.
International Data Transfers
As an international e-commerce business, customer information may be processed or transferred across different countries or jurisdictions where our service providers or operational partners are located.
We take reasonable measures to help ensure customer information remains protected during such transfers.
Data Retention
We retain customer information only for as long as necessary to:
Fulfill orders and provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
Maintain business and financial records
When information is no longer required, reasonable measures are taken to securely delete or anonymize it.
Customer Rights
Depending on applicable laws and regulations, customers may have rights regarding their personal information, including:
Accessing personal data
Requesting corrections
Requesting deletion
Objecting to certain processing activities
Withdrawing consent where applicable
To exercise privacy-related rights, customers may contact us using the information below.
Data Security
CHARMADON GLOBAL LTD implements reasonable administrative, technical, and organizational security measures designed to protect customer information from:
Unauthorized access
Data misuse
Disclosure
Alteration
Loss or destruction
While we strive to maintain secure systems, no method of online transmission or electronic storage can be guaranteed as completely secure.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of external websites.
Customers are encouraged to review third-party privacy policies before providing personal information.
Children’s Privacy
Our website and services are not directed toward individuals under the age required by applicable laws in their jurisdiction.
We do not knowingly collect personal information from minors.
Policy Updates
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in:
Legal requirements
Business operations
Technology
Security practices
Updated versions will be posted on this page with the revised effective date.
Customers are encouraged to review this policy periodically.
Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
CHARMADON GLOBAL LTD
25 Brayton Approach
Leeds, England LS14 5AZ
United Kingdom
Customer Support Email
Phone
+44 7365702830
Website
Thank you for trusting CHARMADON GLOBAL LTD. We are committed to maintaining responsible data practices, secure online operations, and transparent customer communication.