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Shipping Policy

Introduction

At CHARMADON GLOBAL LTD, we are committed to providing reliable, efficient, and transparent international shipping services for all orders placed through www.charmadonglobal.net.

This Shipping Policy explains how we process, handle, and deliver orders, as well as the estimated delivery timeframes and related conditions.

By placing an order with us, customers agree to the terms outlined in this Shipping Policy.


Order Processing Time

All orders are carefully reviewed and processed after payment confirmation.

Processing Times:

  • Standard processing time: 1–3 business days

  • High-demand periods (sales, holidays, promotions): may take longer

During processing, we verify order details, prepare items, and coordinate with logistics partners for shipment.

Customers will receive a confirmation email once their order has been successfully processed.


Shipping Time

After processing, orders are shipped using international logistics carriers.

Estimated Delivery Time:

  • 7–20 business days (average international delivery)

Delivery time may vary depending on:

  • Destination country

  • Customs clearance procedures

  • Local postal services

  • Seasonal demand or logistics delays

Please note that delivery times are estimates and not guaranteed exact dates.


Shipping Areas

CHARMADON GLOBAL LTD offers international shipping to many countries and regions worldwide.

Availability may vary depending on:

  • Local regulations

  • Carrier restrictions

  • Logistics coverage in certain areas

If shipping is not available to a specific location, customers will be notified during checkout or order processing.


Shipping Fees

Shipping fees (if applicable) will be calculated and displayed at checkout based on:

  • Destination address

  • Order weight and size

  • Selected shipping method (if available)

In some cases, promotional offers may include free or discounted shipping.


Order Tracking

Once your order has been shipped, a tracking number will be provided via email (if tracking is available for the selected shipping method).

Customers can use this tracking number to monitor delivery progress through the carrier’s tracking system.

Please note:

  • Tracking updates may take time to appear

  • Some shipping routes may offer limited tracking information


Delivery Delays

While we work with reliable logistics partners, delays may occasionally occur due to factors beyond our control, including:

  • Customs inspections

  • Weather conditions

  • Carrier delays

  • Peak holiday seasons

  • Local postal disruptions

CHARMADON GLOBAL LTD is not responsible for delays caused by third-party shipping providers or customs authorities.


Customs, Duties & Taxes

Depending on the destination country, customers may be responsible for:

  • Import duties

  • Customs fees

  • Local taxes (VAT/GST or similar charges)

These charges are determined by local authorities and are not included in product or shipping prices unless stated otherwise.

Customers are responsible for complying with local import regulations.


Incorrect Address Disclaimer

Customers are responsible for providing accurate and complete shipping information.

We are not responsible for:

  • Orders shipped to incorrect addresses provided by the customer

  • Delays caused by incomplete or incorrect information

  • Lost packages due to address errors

If an address change is needed, customers must contact us immediately after placing the order.


Lost or Undelivered Packages

If a package is significantly delayed or appears to be lost in transit, customers should contact our support team for assistance.

We will work with the logistics provider to investigate the issue and provide possible solutions, which may include reshipment or other resolutions depending on the case.


Order Modifications

Once an order has been processed or shipped, changes may no longer be possible.

Customers should contact us immediately if they need to:

  • Update shipping address

  • Modify order details

  • Request cancellation before shipment


Customer Support

For any shipping-related questions or assistance, please contact:

CHARMADON GLOBAL LTD

25 Brayton Approach
Leeds, England LS14 5AZ
United Kingdom

Customer Support Email

payment@charmadonglobal.net

Phone

+44 7365702830

Website

www.charmadonglobal.net


Policy Updates

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page with the updated effective date.

Customers are encouraged to review this policy regularly.


Thank you for choosing CHARMADON GLOBAL LTD. We are committed to providing a smooth, secure, and reliable global shopping and delivery experience.

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